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Tech Tip | Handling Errors - Possible Solutions

Code Message Description
  Access to destination folder XXXX could not be set exiting the application. Verify that there is a valid Target_Path for the scanned photos in the PrintScan.ini file.
  Burn CD/DVD and Burn Picture CD buttons are disabled. Run as Administrator or have the administrator give limited rights users permission to burn CD/DVDs.
10, 11, 12, 23 Failure to communicate with the scanner. Please retry. If this error persists, please contact Support with error code XX. Verify that the Picture Saver System Scanner is attached, turned on and the green LED is on and steady. If the error persists, contact Technical Support.
105, 106, 107, 108, 109 Failure to communicate with the flatbed scanner. Please retry. If this error persists, please contact support with error code 10X. Verify that the flatbed is attached properly to the batch scanner. If the error persists, contact Technical Support.
110, 111, 112, 113, 114 Image Cleaner Tool failure. Please retry. If this error persists, please contact support with error code 11X. Contact Technical Support.
 186  System configuration error. Please contact Kodak support. Exiting....  If the problem persists, contact Technical Support.
 200  Error Code: 200. Invalid folder name.  The Kodak Picture Saver Scanning System PS50 cannot open orders created using the Kodak Picture Saver Scanning System PS80 as they contain subfolders.
 1001  Error Code: 1001. Installation error. Could not fetch image processing defaults. Please check PrintScan.ini. Exiting...  Verify that a valid PrintScan.ini file exists. Reinstall the Kodak Picture Saver Scanning System.
 1002  Error Code: 1002. Could not read image processing defaults from scannerprofile. Continuing with default settings.  Verify that a valid scannerprofile file exists. Reinstall the Kodak Picture Saver Scanning System. 
1003   Error Code: 1003. Scanner driver version incorrect.   The Picture Saver Scanning System software does not support the installed Scanner drivers. Do not install other drivers for the Picture Saver Scanning System. To re-install the scanner drivers, turn off the scanner and uninstall the scanner driver, then reinstall the Kodak Picture Saver Scanning System Software CD. Reboot the PC then power on the Picture Saver System Scanner. This will re-install the correct version of the Scanner drivers.
1004 Error Code: 1004. Product Registration was not completed successfully. Verify that you have a good internet connection. Retry Product Registration. If the problem persists, contact Technical Support.
1005 Error code: 1005. Error writing to file PrintScan.ini. Verify that a valid PrintScan.ini file exists. Reinstall the Kodak Picture Saver Scanning System.
1006 Error code: 1006. There was a printer error Make sure that your printer is properly installed and connected.
     
     
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